Cancellation and Refund Policy

We strive to provide the best service and ensure customer satisfaction. Please review our cancellation and refund policy below:

Order Cancellation

• Cancellations must be made within 24 hours of placing the order.
• If the order has already been shipped, it cannot be canceled.

Refund Policy

• Refunds are applicable for damaged, defective, or incorrect items.
• Requests must be submitted within 7 days of receiving the product.
• Refunds will be processed within 5-7 business days after approval.

How to Request a Cancellation or Refund

Contact our support team at supplyprovision24@gmail.com with your order details, including proof of purchase and a description of the issue.

Exclusions

Customized or perishable products are non-refundable unless defective.